Do You Have any Question?
Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible. Because our items are intended for laboratory research only, please do not email us asking for advice on using these products
🧪 Product & Research Use Questions
Are your products for human or animal use?
No. All of our products are sold strictly for laboratory research and analytical use only.
They are not approved for human or veterinary consumption, injection, or topical use.
Are these products FDA approved?
No. Our products are classified as Research Use Only (RUO) materials and are not approved by the FDA for diagnostic, therapeutic, or clinical use.
Do you provide reconstitution or dosing instructions?
Absolutely not. We do not provide any instructions or guidance related to dosage, reconstitution, injection, or use. Doing so would violate our Terms of Service and compliance standards.
What does “Research Use Only” mean?
“Research Use Only” (RUO) refers to products intended solely for use in laboratory settings, such as in vitro testing or analytical research. These products are not intended for use in or on humans or animals.
What form do your peptides come in?
Our peptides come In a lyophilized (freeze dried) powder. This means THEY ARE NOT IN A LIQUID FORM.
How are your products tested?
All compounds are tested via High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS). Certificates of Analysis (COAs) are provided for transparency and verification.
📦 Shipping & Order Questions
When will my order ship?
Orders placed before 2:00 PM PST on business days are typically shipped the same day. Orders after this cutoff are shipped the next business day.
Which carriers do you use?
We ship with UPS and USPS. Please note: UPS does not deliver to PO Boxes. Select USPS at checkout if using a PO Box.
Do you offer expedited shipping?
Yes. We offer UPS Next Day Air, Second Day Air, and USPS Express options. These can be selected at checkout.
How do I track my shipment?
Once your order ships, you’ll receive a confirmation email with tracking information. You can track shipments directly via the carrier’s website.
💳 Payment & Return Questions
How do I pay for my order?
Follow The Instructions & Provided To You.
What payment methods do you accept?
We Accept Payments through Bank Transfer(5000USD & Above), Crypto, CHIME, CashApp & ApplePay.
Can I return a product?
Yes. We offer a 30-day money-back guarantee on unopened, untampered products. Please refer to our Return Policy for full details.
How do I request a refund?
Email us at with your order number and reason for return. We will guide you through the return process.
📜 Legal & Compliance
Do you allow reviews or social media discussions about dosage or usage?
No. Per our Community Guidelines, any content suggesting human use, dosing, or injection will be removed or reported. We are not responsible for third-party content and do not endorse it.
Can I use your products in clinical trials?
No. Our products are not intended for diagnostic, therapeutic, or clinical use. They are for RESEARCH USE ONLY and not to be administered to living beings.
For any additional questions not listed here, please contact our support team at: 📧 peptidesales1@gmail.com
Thank you for supporting safe and responsible research.
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